Comfort Suites Jacksonville Airport-I 95

We were going on a cruise out of Jacksonville, so we booked here because of their package - Park & Cruise Hotel Stay, park and cruise thanks to this offer including "complimentary transport to the airport and cruise terminal". This is NOT TRUE. You have to arrange a shuttle with an outside company that charges $10 person 1-way. The hotel is also very musky smelling. We needed to use the sofa bed in our room and we had to go request bedding. We received a scratchy blanket and one sheet only. We were told to use pillows from the other beds. The phones in the room did not work. I did not leave my car at this location either, I didn't feel safe doing so. We decided to park at the port. It is reasonably priced.

Absolutely filthy is a compliment when describing this hotel. Kids running up and down the halls and barefoot naked babies walking through the parking lot at all hours late into the night. Kids slamming doors constantly and pounding on them. Babies screaming in the hallways all night long. Smells like Marijuana in common areas. Dealers in the parking lot too. Very unsafe and disgusting.Carpet is so sticky and gross I'm afraid I may have gotten some kind of nasty on my feet from it. The ceiling had possible mold . Nothing like the photos online. Stay away from this hell hole.

I had a great stay at Comfort Suites Airport. The cleanliness was impeccable, with well-maintained rooms and fresh linens. The location was perfect close to downtown and major attractions. The staff was exceptionally friendly and helpful, making sure all my needs were met. I would definitely stay here again!

Despite a bit of trepidation based on some really bad recent reviews we stayed here due to an early morning flight schedule. Wow, just who wrote those bad reviews? We experienced a great stay. Everything from the lobby to the bathroom was clean, modern and comfortable. The bed was very comfortable, lots of pillows, an easy to adjust room heat/ac without a loud fan all the time. The front desk staff was happy to arrange our very early airport shuttle( they contract it out with a local parking service and it’s available 24 hours.) and the hotel is within minutes of the airport and has several food options close by which is very convenient. We are not in any way related to the hotel management (as a bad reviewer suggested with the good reviews!), we just really were impressed with the hotel and staff!

Booked this to stay overnight for a cruise. Having an earlier than typical check-in (2pm) was nice as a traveler! The guy at the front desk went above and beyond assigning our 2 room as connecting room. Lobby temperature was good. Hallways were typical FL weather feel. We had a king bed connecting to a 2 queen room. Beds were comfy; couch pullout was mediocre. Rooms cooled nicely. Was a decent variety of breakfast for such small area but we only cared for the waffles, juice, milk.

Just off 95, convenient to gas stations (1 walking distance)/food/grocery/shopping, close to airport for picking up, shuttle for airport/car rental/cruise, overnight parking for small additional fee.

We booked this hotel because of its proximity to the airport and their park and fly option. It’s also close to a number of restaurants.

I worried about the noise but our room was surprisingly quiet. It was also very clean and the shower had good water pressure. The couch and the bed were comfortable and we both had a good night’s sleep. Pillows are small but they worked.

I had reason to call the hotel several times and I was always treated professionally and got answers to my questions. This was really helpful when the airport closed due to the weather. The young man working the desk when we arrived was very personable and helpful as well.

Our shuttles to and from the airport were timely and the drivers were delightful. We enjoyed talking with them during the ride.

The downsides to our stay included a strong smell of pot/cigarettes that was sometimes in the hallway. Fortunately it disbursed quickly and wasn’t in our room. The microwave placement on the fridge seemed unstable and I wouldn’t be comfortable using it. Last, the daily price we were told for the park and fly parking was different when we went to pay. I’d recommend confirming it and paying when checking in.

I recently stayed here and had a pleasant experience. The environment was clean, well-maintained, and provided everything I needed for a comfortable stay. The room was spacious, with a cozy bed and a seating area that made it easy to relax. I really appreciated the in-room amenities, especially the coffee maker!

The staff were friendly and welcoming! The complimentary breakfast was pretty good! The location was super convenient for me because it was close to the airport.

Overall, this place provided a solid stay. If you’re looking for a comfortable stay, this is a great choice!

First of all, called the hotel for airport pick up which they advertise. Called 5 times no one answered so took an Uber. Front desk worker was not apologetic at all. The hotel is very dark and dreary looking,inside and out. Just obvious no one is taking care of this hotel in the public areas. On a positive note, the room was clean.
I was traveling solo and really did not feel safe in the area. The hotel seemed mostly empty which added to this feeling.
I had read the reviews before I booked and most were good, but after seeing and staying here I really don’t understand why. I couldn’t wait to leave in the morning.

I recently had the pleasure of staying here and I must say it was an outstanding experience from start to finish. The staff was incredibly welcoming and went above and beyond to ensure my comfort. The room was good, well-appointed, and offered a breathtaking view.

The amenities were top-notch, with a well-equipped gym, a relaxing spa, and a fantastic breakfast served in the morning. The location was perfect, making it easy to explore and easy to go cruise as well

1 at best for this so called ‘hotel’.
The lobby smelled, hallways had BAD odors like POT in this supposed non smoking facility.
The room….the ODOR was so bad I had a sore throat in the morning!
Appeared to have ‘dealers’ in parking lot and another roaming the halls…guess this was why the place reeked of pot!
We booked 7 nights, left after 1…the facility looked and felt unsafe!
They put us in the room directly across from elevator with a vending and ice machine outside our door!
The ONLY upside was a remodeled bathroom, with filthy sink, mattress was a 3/10, large spots on carpet, probably where a dog had ‘used’!
Staff was difficult to understand and often missing?
Soft drink choices were Coke, DP r MDew, NO diet anything!
Breakfast… should gone to McD!
Anyone giving this place more than ‘1’ in a review must have breathed the smoke.
In short, would NEVER stay in a Choice property again due to extremely poor C Support!