Claim this business
Last updated: Over a year ago
Listed in:
Auto Parts
About Part Source
The parts. The pros. The price. Go to full description...
Contact information
Part Source, Calgary Reviews (4)
Twice I've called, been put on hold and hung up after 10 minutes. I only wait that long because I throw them on speaker. It's worth calling another store and getting the info you need!
You call and stay in hold forever. They don't seem to put your call as any priority. Three times on hold for more than 10 minutes each hung up each time. Going to Napa at least they will come to the phone!!!
I was there to buy blower motor resistor, the punk that was helping me
Could not find the part, swore several times. He kept joking around with another employee. He called me bro and finally ask someone to help him after ten minutes. It was the worst service ever. I would have fired both those idiots. I will never go there again.
Could not find the part, swore several times. He kept joking around with another employee. He called me bro and finally ask someone to help him after ten minutes. It was the worst service ever. I would have fired both those idiots. I will never go there again.
Hello,
My name is Tianna and I am the Assistant Manager at this Partsource location, I am very disappointed to hear of your experience with our business. I assure you that this is not how we wish to conduct business with our customers. I apologise for the level of service provided as this is not our standard for service excellence. Training will be re-enforced with our staff to try to prevent this sort of experience in the future. Please contact either myself or the other Assistant Manager, Jessica, at your earliest convenience as we would like to earn the opportunity to continue doing business with you and grow from this unfortunate experience. Alternatively you could call our location at 403-274-5901, we look forward to hearing from you.
Thank you for your patronage,
Tianna
My name is Tianna and I am the Assistant Manager at this Partsource location, I am very disappointed to hear of your experience with our business. I assure you that this is not how we wish to conduct business with our customers. I apologise for the level of service provided as this is not our standard for service excellence. Training will be re-enforced with our staff to try to prevent this sort of experience in the future. Please contact either myself or the other Assistant Manager, Jessica, at your earliest convenience as we would like to earn the opportunity to continue doing business with you and grow from this unfortunate experience. Alternatively you could call our location at 403-274-5901, we look forward to hearing from you.
Thank you for your patronage,
Tianna
Excellent service, very promt
Additional locations See all
Additional business details
PartSource is an automotive parts specialty store designed to meet the needs of major purchasers of auto parts - professional automotive installers and serious do-it-yourselfers.
With an extensive selection of quality brand name parts, competitive prices, outstanding services and a team of expert staff, PartSource delivers a quick in-and-out purchase experience as well as choice and convenience.
With thousands of auto parts in stock, our Pros can also access an additional 60,000 parts on a same day or overnight basis. Every PartSource store is staffed by experienced auto parts professionals and licensed automotive technicians who share their customers’ passion for cars and trucks.