Sentinel Storage - Sherwood Park West

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Cindy was very helpful and had a really good response to helping us move to a bigger unit when we needed.

Have been at this location for over 8 years. Everything’s always been fantastic.
Cindy is always helpful and communication is great.

They started our good then I had made some arrangements they took my lock off and went through my stuff. Then after going through my stuff they sent me a letter telling me I have to move my stuff out of there so I recommend not going through sentinel storage if u don't want them to go threw ur stuff there is no privacy there

Kiana and Cindy are the best always working and treat customers very well!

She was soooo polite. And very very helpful. Would recommend to everyone

I highly recommend sentinel storage all the staff is so friendly and nice those who need a storage sentinel is the best it worth the money to keep your stuff's

I had an amazing experience with Kiana and Cindy! Their professionalism and dedication to providing top-notch service truly stood out. They were not only friendly but also incredibly attentive to every detail, ensuring everything was perfect. Their teamwork and efficiency made the entire process seamless and stress-free. I highly recommend them to anyone looking for outstanding service—you won’t be disappointed!

Great experience! Both Kiana and Cindy were so kind and helpful! I would definitely recommend

Great communication and Absolutely “Top shelf” customer service. Even when coordinating a move from Toronto, Ontario.

Kiana has been very helpful in finding a smaller storage unit. All my questions were answered in a fast & efficient manner & very much appreciated.

Great facility for your storage needs. Well maintained. Kiana was exceptional at answering every question and outlining the directions for using the storage!

My wife and I needed a small storage space for a few months-we originally went to their Sherwood Park Broadmoor location but they were full and they recommended their location on Provincial Ave.
When we went to the Provincial Avenue location as soon as walked in we felt welcomed, the staff were friendly and quickly helped us with what we needed-reviewed the documents thoroughly with us-sold us a lock and off we went.
A few months later we went to our storage and when I went to open the lock they had sold us the key sheared off in my hand as I attempted to open the lock-now what I thought?
I went and told them at the office and they immediately without hesitation had an employee go cut the lock off and gave me a new lock, telling me they had changed the type of locks now as they had a few problems with the lock we had purchased. That was awesome they handled the situation the way they did….no stress on me just dealt with immediately..thank you!
We only needed our rental for a short time but our dealings were excellent with the staff start to finish.
We recommend if you need a storage locker go and see them at there Sherwood Park location-Im confident you will be happy with their service and the space.

Kiana has been an absolute delight she has helped me with my payments and been so nice

Excellent customer service! Easy process to secure and leave a unit. Pleasant staff and clean facilities.

We called 2 hours before to see if we could store our 18 foot camper for one week. From the moment we called until all the email documents where completed along with our photo ID and pictures of our camper. We were treated very respectful. We would definitely use them again. Thank you. Lori

We haven't actually put anything in yet but Cindy was amazing. She accomodated us with a 4:30 appt and because there was a "walk-in" moments before we arrived, she ended up staying about an hour past her quitting time. No pressure. Just plain, old fashioned, good customer service!

I had an excellent experience. Cindy explained all the options that were available to me. She showed me the available units and instructed me in the proper signing in process. 👍👍

Great customer service. Nice clean facility. Super simple.

We were very satisfied with sentinel storage. The staff are extremely friendly and helpful.

Polite and friendly staff. Open late which is great for those busy days

Place absolutely great , staff is well knowledged and always checking the lot
Most / much appreciated team

I have been using Sentinel storage in Sh Park for 6yrs plus and I have had no issues or concerns. Very helpful staff. I had some snow getting into my unit last winter and I called the staff. They had it fixed the same day. I appreciate this company and their staff for helping me set up the proper storage for my needs. I highly recommend this location.

Cindy and staff at Sentinel Storage offer great value and absolutely top notch service. I would recommend this service to anyone looking for secure and reliable storage facilities combined with very friendly staff and service. Most times you aren't going to really care too much about the staff, but I really have to give kudos to them both on the central call centre and the local branch.

I had an excellent experience. Cindy explained all the options that were available to me. She showed me the available units and instructed me in the proper signing in process. 👍👍

After having setup and using storage in many countries like Spain and England as well as all over Canada, i can say and attest to with confidence that this team is fantastic to work with and they are the best in the world. Seriously, you won't find an easier solution or finer team of agents