I rented a 4X3X4 unit in January of last year for $25 per month plus $10 for insurance. The employee informed me that my items will be covered under a $5000 insurance policy in case ANYTHING were to happen to my items it will be replaced. At first I was a little hesitant because the unit they gave me (A0007) had no cover. Anybody with a step ladder can easily have access to my item from above but when he mentioned the insurance coverage this bought comfort and a feeling of security knowing that my valuable items were in good hands. Well that's what I thought until January of this year when I discovered a few of my expensive electronic items where missing after unpacking my things in my new apartment. I explained what happened to one of the employees and they gave me the insurance policy I was under (Cowan Insurance group & Northbridge Insurance) and contact information. When I went through the policy and read the EXCLUSIONS of what they DONT cover I was shocked. Most likely what you have would be on that list. After going through endless emails and phone calls the end result is $1200 of my electronic systems (Xbox One, PS4, 2 Xboxs and games) has mysteriously disappeared. A "mysterious disappearance" is not covered under this policy as well. I advise to take out your own personal insurance if your items are not covered find elsewhere to store your items.