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Supraclean Water Damage Specialists

1707 Little Orchard ST, #B, San Jose, CA
27 reviews
Claim this business Last updated: Over a year ago
Listed in: Restoration

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Supraclean Water Damage Specialists, San Jose Reviews (27)

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By Brooke123 on Jul 12, 2016
Mike was awesome. He was very accommodating with my work schedule and scheduled an appointment time, not a window. He also called me 30 minutes before he arrived to give me time to leave work and come down to the house.

I let him in and then went back to the office. He let himself out and locked both the front and back doors behind him.

Mike worked out a great price for me and I would definitely use him next time I need to clean my carpets!
By billcalifornia on Jul 11, 2016
I cannot say enough good things about our experience with Mike and his crew. We discovered mold in our garage wall and Mike was kind enough to work around his schedule to come out that day. He was very kind, patient and professional in talking me through the entire process, which was vey helpful in such a stressful situation. He and his team remediated the problem and kept me informed every step of the way. If you are unfortunate enough to find yourself in a similar situation, Mike and Supraclean should be your first call!
By raynab on May 31, 2016
As a plumbing company it is not uncommon to come across water damage. We have referred this company to a few of our clients and have gotten nothing but good feedback. Thank you Michael for taking good care of our clients! Good Guys Plumbing will continue to recommend Supra.
By dingdong123 on Apr 27, 2016
This owner Mike is a good guy and a hard worker. He cares a lot about his work and cares even more about the customer. High quality service
By ClaireT on Apr 25, 2016
Mike and Rich were fantastic with the water mitigation issue in my condo. My upstairs neighbor's sink leaked into my unit, causing water damage to my walls, ceiling, and soaking my carpet. They did their work with excellence and efficiency. It was a pleasure working with them. Such nice guys. I appreciated the fact that they drove to Fremont from south San Jose. Not sure if that was an exception though. Mike is an honest communicator and is very upfront about the work required. I highly recommend them.
By TGSmorgan on Mar 30, 2016
Hello. I would like to say that Mike and his helper Richard were great. They were able to come and help my family with a very quick response and super professional job of cleaning and disinfecting our carpets and furniture. This was a great help for us. They worked very hard and with in a few hours they were done.
I would for sure hire Supraclean again.........Thanks so much to Mike and Richard.
By Jessief on Feb 29, 2016
Mike and his team from Supraclean removed and cleaned mold damage in our bedroom wall this month. They came out right away and did a thorough job! We have a toddler and dog so getting this resolved was urgent. They came to the rescue and did a great job! We also had Richard Gray come out from certified-environmental.… and he was very helpful with inspecting and testing the mold and air quality in our home. We are so appreciative of all their help!
By VioletO on Feb 25, 2016
I own an indoor environmental testing company and have used SupraClean to help many of my clients of the last year or so. You never realize what a headache water intrusion in your home can be until suddenly you're wading through 4 inches of water to get to the kitchen sink or the kids toilet. But SupraClean goes above and beyond finding the source and fixing the issue. All of my clients that have had work done by Mike and his team rave about how polite, professional, and punctual they are. As an environmentalist I tend to be a bit protective of my clients, there's no need to be so with SupraClean. I know without a doubt they will come in do the job right and take care of the client. I highly recommend SupraClean if you ever find yourself in that "my kid just flushed their stuffed bunny down the toilet" moment!
By BrentS on Feb 24, 2016
Mike was timely and friendly for our appointment. Unfortunately, the source of my ceiling leak could not be determined, but Supraclean will be my first call if/when the leak reoccurs.
By tricialeemcnabb1 on Nov 05, 2015
They are amazing. They did an amazing job. The owner is really great. He is quick and has plenty of time to come out and explain what is going on. He is very quick to schedule. He shows up when he is supposed to. He gets the job done. Everything looks great. I am a property manager and I replaced my old carpet cleaning company with him. He is very affordable.
By SheilaDevitt on Oct 27, 2015
I felt he knew what he was doing. Was on time and knowledgable.
By DavidRedell on Oct 16, 2015
The gentleman was good at explaining the procedure and he seemed competent. I was pleased with the fact that he gave me the estimate right then and there. The quote was very detailed and itemized. I had to reschedule due to a surprise business meeting but he was flexible enough to work around my schedule.
By lorrainemcandrew487 on Oct 01, 2015
Professional, clean, fast and effective, they came back to check on the work and lent us a fan to clear any lingering odors. Truly professional, they obviously take pride in doing a great job.
No hesitation in recommending them highly.
By tricialeemcnabb on Sep 24, 2015
Cleaned everything up, and returned for the monitoring of the area as promised. He and his team did a great job cleaning up the mess! Very professional service. Will definitely be using them again!
By robertvermillion1 on Sep 17, 2015
I am satisfied with their work. They did exactly what they said they were going to do and showed up on time. After they completed the work, they followed up with me to make sure I was satisfied which I thought was a good thing. They did a good job.
By MarkLopez on Sep 04, 2015
The work performed was great. They arrived on time. Were very professional. I would definitely use them again. I was very impressed with the results of my carpet.
By anandraman542 on Aug 14, 2015
We were pleased with their service. They were very professional and they did a clean and thorough job. They were pleasant to work with and they let us know exactly what to expect. They came on a weekend to check out the system.
By katherinewurzburg12 on Aug 10, 2015
He came out and completed the work for the deal, however I have to follow up with another specialist. It costs a lot of money and it is a big decision, so my husband and I will have to discuss the next step. Very nice and very professional.
By mimicampbell567 on Jul 13, 2015
On time, professional, serious about their work. Kept me informed of what they were doing and why.
By annettetaylor440 on Jul 09, 2015
Mike explained the process to me step-by-step. His company did the drying out work and checking for mold. He referred me to other companies that did the testing and abatement work and then he finished it up by cleaning the studs. I appreciated that his company was able to come out right away and Mike was willing to take the time to explain or clarify things.
By johnfletcher807 on Jun 30, 2015
Very thorough. Very punctual and easy to contact. I also wanted to have them paint a sealer on the wood when they were done cleaning and remediating the surfaces. I was told this was not something they normally do, but that they would be happy to do that as well, no problem. Would recommend them to anybody who needs water damage or mold remediation. Easy to work with. Overall an excellent experience.
By danielalevino84 on Jun 11, 2015
Richard and Mike were awesome awesome awesome!! Thank you so much for responding so quickly to my morning disaster. I woke up to a flooded bathroom and bedroom, so I immediately called the plumber who referred Supraclean. Well I'm glad I listened to my plumber!! Richard and Mike got to work fast. They sucked up the water so quickly with their large extraction machine. Within in no time they had my mess under control. Was so impressed with their work ethic and professionalism. Mike is such a nice and polite guy and Richard never stopped working. It was a pleasure having both of them in my home regardless of the circumstances.
Most of all they cleaned up thoroughly after themselves and did an excellent job. I would definitely say that Mike & Richard went above and beyond my expectations. I am very thankful to them both. . I highly recommend Supraclean to anyone in a flood situation.
By ruthselan18 on Jun 01, 2015
I contacted about a half dozen firms. We obtained three estimates and Supraclean was the most courteous, professional, knowledgeable and thorough in handling the estimate. Their prices were competitive with the other estimates. They also did not charge for the estimate which was nice as most of these firms do charge about $200 for an estimate on water/mold damage. They showed up on time, did the work as promised, cleaned up their work space every day and were responsive to my many questions. I crawled under the house to see the after (I only saw the before through the plumber pictures) and the foundation was nice and clean and dry. We would definitely hire them again.
By christophercolgin on May 29, 2015
They are amazing. They came out on a Sunday and a Father’s day. They dropped everything to come and take care of the flood in my house. Mike is the guy I worked with. He was extremely professional, so compassionate, and understanding. I was dealing with a major disaster with the flooding in my house. It was four or five of my neighbor’s houses were flooded. On father’s day I arrived back and my entire court cul de sac. My neighbors had their garage door up, and they were pushing water with a broom out into the court. It was a major job and not only were they johnny-on-the-spot, but they arrived quickly. I did not know if they would come, they were from the south bay. I have a home in Redwood Shores, a very nice home. They took photos and interviewed people. They made all my neighbors feel at ease which I think is very good because it was a stressful situation. Everyone had to cancel their Father’s Day plans. You will never get that day back ever. They worked quickly. Their pricing was lower than another quote we got.
By vickimiller674 on May 26, 2015
Called Supraclean to investigate moldy, musty smell coming from under my house when it rains. They looked under the house and said it wasn't mold but was just from being damp under there. Smell goes away when it dries out. Put my mind at ease.
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