This dealership was a dive when it was Waterloo North Mazda, then Forbes took it over and things did get better. Now this place is worse then when it was Waterloo North. Sales department has a few rude people, Mike and Dave (sales manager). The service department WAS great till Matt was no longer there honestly the best service advisor out there, friendly honest and was always upfront didnt beat around the bush. Service Manager is now Jeff who is great as well but this place has turned into a revolving door always new people. When it was just Matt as the service advisor customer service was fantastic he would go above and beyond to ensure great service, now there is some guy named Tim who really has no confidence and has no business behind that counter. They need to bring back Matt as him and Jeff could turn this service department around.
anyone know of a good service department to go to, as Forbes Mazda is not the place to go!