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Toronto Dodge Chrysler Ltd. in Toronto, ON treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of m Go to full description...
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Toronto Dodge Chrysler Ltd, Toronto Reviews (6)
I cannot speak highly enough about this team.
Also note that they will try to "flush", "adjust", "test" or "service" everything in your car with the bill coming out bigger than you could imagine.
You would think if your 10 year old car was valued at $3,000, you wouldn't expect just a service to run you $2,600.
Beware and make sure you get your price before they start!
I simply HAD to chime in and mirror what John said.
Shiraz was truly outstanding.
When you're rattled by someone breaking into your car, you
tend not to be thinking too clearly.
Between Shiraz and John, I could have not asked for better service or support.
Hats off to your dealership Marcel and the people that are a part of it.
I hope to golf with you someday again!
I wanted to write you about a wonderful customer service experience that I had in your service department last week. I've always had great service from Vish, Siraz and Alan, but this incident was outstanding.
I brought my van in last Wednesday for a tire and oil change. When I picked it up afterwards, I noticed a long scratch of orange paint across the middle and back panels of the driver's side. I knew that the scratch hadn't been there the night before and I had only driven from my parking spot in a condo on Queen's Quay to your shop on Wednesday morning. I thought that I would have noticed if I'd scratched it.
Alan Baird was kind enough to look around the shop floor, but couldn't figure out how it was caused. David Boblitz even reviewed the security camera tapes and couldn't see any incident. Regardless of this, Alan told me to bring it in Friday and Satesh Puran would buff it out as a courtesy.
I drove back to my condo and pulled into the same parking spot that I've parked in for eight years. When I got out of my car, I noticed a steel pipe that matched the scratch exactly. I must have scratched it myself as I pulled out to come to your shop.
I called Alan right away and told him. He replied that I should still bring it in Friday for a courtesy buff-out. Satesh did an amazing job - the scratch is gone.
I'm on my sixth Chrysler minivan and I've been coming to you for service for 12 years. With customer service like this, I will continue to do so for a long time.
Please give the service people a big raise.