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I made an appointment to have my car serviced. I brought it in and gave them 7 hours to change the battery. They never called me back, and when I called them to let them know I was on my way, I was told that they were just working on it and would need to keep it over night. For a battery change!!!! I come back the following day and the told me that my battery was fine and charged me $145 an said they had no idea what was wrong with it. But if it happens again bring it back and they'll look at it and charge me shop rate all over again. So they basically charged me for a new battery to charge mine. When I went out to get my car Gary Dionne yelled across the lot. "Is that your car?" I said "yes." He then said very condescendingly "move it so my customer can get out, thanks!" Everytime I come to this dealership, I feel taken advantage of and Gary Dionne always seems to show up to rub it in. I'm sure if I bought from him, he'd be a nice guy. But since I'm just getting service, I'm not considered a customer. Goodbye oms and thank up Gary for making that a reality.
Took my 2003 saturn vue in for a safety inspection as a customer of OMS was going to by the suv from me.I normally deal with Addison GM in mississauga.After the inspection the service adviser handed me a repair bill for get is,$3871.95.
A broken exhaust manifold,water pump,transfer case seal,front end link,back brakes(which I know about).
I was floored,needless to say the deal went south.
The next day I took the truck back to Addison and had them check it out as my daughter and wife use it every day.After having it check out 6 mechanics with 257 combined years of experience stood around laughing.They found not one thing wrong except for the brakes.
Talk about ripping people off,I suspect because OMS was only going to make zero on the safety and e-test,not the $115 per hour,plus(they refused to do a e-test on a count of the broked manifold),by the way it passed with flying colours the next day with no repairs needed.
Anyone going there I suggest you think twice,I'm not suggesting another dealer (thats up to you),just be careful as times are tight and we all work hard for every penny.
Cheers Mike
A broken exhaust manifold,water pump,transfer case seal,front end link,back brakes(which I know about).
I was floored,needless to say the deal went south.
The next day I took the truck back to Addison and had them check it out as my daughter and wife use it every day.After having it check out 6 mechanics with 257 combined years of experience stood around laughing.They found not one thing wrong except for the brakes.
Talk about ripping people off,I suspect because OMS was only going to make zero on the safety and e-test,not the $115 per hour,plus(they refused to do a e-test on a count of the broked manifold),by the way it passed with flying colours the next day with no repairs needed.
Anyone going there I suggest you think twice,I'm not suggesting another dealer (thats up to you),just be careful as times are tight and we all work hard for every penny.
Cheers Mike
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