Mohawk Ford Sales (1996) Limited

James at Mohawk Ford made our biggest purchase thus far in our lives such an easy process for us. He helped us out several times over the phone and through email for a few weeks before we finally came in. He found us the perfect car within 10 minutes. James was so friendly and he truly made this very easy and stress-free. We couldn't be happier with our experience, and with our new Ford Escape!

Fantastic experience purchasing car at Mohawk Ford, all went very smoothly from start to finish and we love the new Ford Fusion SE.

Josh our Sales guy was a pleasure to deal with, none of the stereotypical sales tactics; he was professional, knowledgeable and presented various options and information to help us on our way. Needless to say, we will be getting our car serviced there and one day will trade in our other vehicle when the time comes, for a new Ford. All the staff were friendly and the Customer service was first rate. We love the new Explorer. Thank you!

I am so happy with the service I received from Angela Teal. Her knowledge and attention to detail was a breath of fresh air. She made buying my new edge simple and took care of everything. Will definitely be sending people to her !! Angela knows her stuff and makes sure you feel comfortable on your decision..

I am on my 3rd new truck in 6 years from Mohawk Ford,,Sales and Service has been top notch and in out as quick as possible,,and of course sooo happy with my 2016 F150,,Alan

From beginning to finish I was treated by expert and professional staff. I had an excellent sales person in Pat and Paul the Manager of Financial Services gave a final super touch. I wouldn't have been able to get my Ford Focus if it weren't for these staff persons and the other people I didn't get to meet. Thank you for everything Mohawk Ford and you never know I may be back again some day.

Gail Gadsby

I cannot say enough great things about Mohawk Ford in Hamilton. I have just purchased another Ford Edge (this is actually my fourth Ford Edge) and I could not be happier dealing with Mohawk Ford. Stacey and Vince are always so patient and accommodating to me and I so appreciate them not losing their cool when I presented many financing options to them in order so that I could have MY FORD EDGE. Mohawk Ford and their staff are always pleasant and courteous upon arrival and GET THE JOB DONE as quickly as possible in their customer dealings. Thank you to Stacey and Vince and Paul and Paul and all the rest of the staff at Mohawk Ford for making my most recent purchase as PAINLESS as possible. Kind regards always, Linda Dixon

We felt well informed, well served, and cared for.

it was a great place to get a vehicle. staff was very accommodating, helping me find what i'm looking and settles everything in a few hours. excellent experience! *

Took delivery of my 2017 Escape earlier this week. I was very impressed with the overall deal. The vehicle was delivered sooner that I had anticipated and everything went very smoothly. The salesman was very knowledgable and very professional.

Always friendly staff and great service.

I purchased a ford edge sept 2016 Management far exceeded my expectations I would truly
recommend Mohawk fork to all my friends and family They are a great company to do business with

Mohawk Ford not only offers great service when you purchase your vehicle but their after sales service is as equally good! Stacey is amazing and she puts in so much effort to provide sensational service! If you are in the market for a Ford product I would certainly recommend Mohawk Ford!

I recently had my 2013 Ford Focus serviced for a crank sensor. Service was fine but a little disappointed the car is only 3 years old and had this issue with it. Very expensive to have it repaired.

Saturday, Sept. 24/16

Driving down Fennell St. in Hamilton and a light and beep came on in my 2014 Ford Focus. The Dashboard said there was a problem with tire pressure and I should check immediately. Pulled in Mohawk College parking lot and checked all tires, did not notice any "low tires", so I had seen your Ford Sales sign in my travels and decided to drop by to have things checked out. The staff were amazing! Very friendly, helpful and efficient. Within 1/2 hour they checked my tire pressures and topped up my air and sent me on my way....no charges and no waiting! Thank you to your terrific staff.....I believe that the lady that dealt so quickly with me was Kimberly.....but not good with names....

It is difficult when a person is in a different city and not very knowledgeable about cars, knowing that the next day you are heading out on 3 different major highways.......

Thank you again for such quick and efficient service....

Regards

Darleen(from Barrie)

Recently purchased an F150 from Mobawk Ford, had nothing but great service, knowledge, expertise and help from the staff. Worked with Dave Heathcote as my salesman, great guy with the clients best interest in mind, very knowledgable.

Will recommend to friends and family

Had my 2017 Escape in for oil change, welcome by ever pleasant Kim. While it was my complementary service they did an excellent job - Timing was great 40 minutes which I originally thought was long until I found out no only did they do the oil changes they did a tire rotation and 85 point inspection.
While there visited the parts department and discussed winter floor mats which I ended up buying Both Dan and Keith were very knowledgeable and explained the pros and cons of the products. Bought the floor mats
We then discussed winter tires which also included a package deal of tires, steel rims and sensors. While expensive a friend did some comparison at other major automotive and Ford came out the winner

Ernesto

I went in to Mohawk Ford to look at an F150 on a Friday afternoon, recieved great service from everyone, and was driving my new truck less than a week later! Great experience that I would reccomend to anyone shopping for a new car.
Kevin

Had an issue with my vehicle. Called Mohawk Ford. They said to bring the car in and see if we can fit you in. Two hours later called and told me to pick up car. DONE!!!!!!!!!!! This is why I've dealt with Mohawk since 1989!!

service was fine and people were very friendly

My wife was leaving for a 2 hour trip last for a camping weekend and a sensor activated an annoying warning in the car. I called (Mohawk Ford where it was purchased 3 years ago). It was 4:30 on a Friday. My concerns were listened to, I was put on hold while a Service Technician was asked to stay after work hours until my wife got there (5:30), she was greeted at the door, problem fixed and on her way by 6:15.

What better Customer Service can you ask for?????

Just had my 2015 Ford 150 serviced at Mohawk Ford. They took me early as I had to be at a 9:30am meeting.

Not only did they get the work done, the managed to find time to wash my vehicle , and trust me it needed it.

I have purchased 26 vehicles from Mohawk Ford since 1996. Lloyd, Stacey, Kendell and Team have always been wonderful people to deal with...and yes...even Johnny!

Great family people. They care just as much about your service experience as they do your buying experience.

Bravo to the Ferguson Family!

Always the best service. The ladies at the front are hardworking, knowledgeable and treat customers right

I am a 62 year old with a racing background and still crew on a professional carting team.
I am very busy and very fussy as to how I and my vehicles are dealt with. So accordingly I appreciate the level of professionalism of the staff and mechanics at Mohawk Ford. Every thing, from the time I arrived and left was done on time and work was spot on, kudos to all involved in a job well done.

Regards, C. Paravano

Just got my new F-150 last week from Mohawk Ford. It was a great experience dealing with my sales rep John Ferguson. Very accommodating and very easy to deal. I highly recommend the 2016 F-150 and Mohawk Ford