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Metro Chrysler Dodge Jeep

1047 Richmond Rd, Ottawa, ON
1 review
Claim this business Last updated: Over a year ago
About Metro Chrysler Dodge Jeep

Metro is a family owned and operated Dealership that is able to give our customers that personal touch that you just can't find elsewhere. We might be the nicest dealer you can do business with. We ar Go to full description...

1047 Richmond Rd
Ottawa, ON, K2B 6R1, CA

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613-596-1094
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Metro Chrysler Dodge Jeep, Ottawa Reviews (1)

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By non-member35167 on Sep 27, 2011
No respect for past customers
I have never been treated like this in my life! I leased a vehicle from them for 4 years. After the lease return, I was billed for a second key which I never received. I phoned them up to ask them to tell the financing company I had never received a second key at the time of pick-up and their answer "Prove that you did not get 2 keys". The Manager hung up on me, a salesperson was sarcastic, arrogant and condescending with me and to top it off, the owner tells my husband to stop calling or he will charge us with harassment. My God, is that a way to treat a past customer!!! They basically called me a liar and cannot even, for one second, say that perhaps they made a mistake. I even asked them to meet me half way, that I would pay half the amount requested for the key............wow is $110 worth them losing a customer and others that will not purchase from them knowing what they did to us!!! I am at my 3rd Jeep/Dodge vehicle and trust me, I will never purchase that make of vehicle again.

Very, very disappointment and insulted past customer.

Additional business details

Metro is a family owned and operated Dealership that is able to give our customers that personal touch that you just can't find elsewhere. We might be the nicest dealer you can do business with. We are also the most easily accessible Chrysler Dodge Jeep dealer from downtown - along the beautiful Ottawa River Parkway. We carry a full line up of new Chrysler Dodge Jeep and Ram models.
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613-596-1006
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