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Lincoln Heights Ford

1377 Richmond Rd, Ottawa, ON
20 reviews
Business claimed Last updated: Over a year ago
Listed in: Ford Dealers
About Lincoln Heights Ford

LINCOLN HEIGHTS FORD is one of the Ottawa Valley's premier Ford and Lincoln Dealership. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Go to full description...

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Business hours
Today: 8:30am - 6:00pm
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Lincoln Heights Ford, Ottawa Reviews (20)

4.8
20 reviews
5 Star
18
4 Star
1
3 Star
1
2 Star
0
1 Star
0
By gingercote on May 06, 2018
Review
Moe was a great dude. He got the job done and made us feel at home. Buying is scary but they explained things well and got me into a 2018 suv. Thanks Moe Issa you that man!
By Ian Marsh on Mar 14, 2018
First Class
We are new to Canada and the sales and finance team at Lincoln Heights were first class in understanding our circumstances and talking through the options open to us. From walking into the dealership to collecting our 2018 Escape took less than a week and the team there made the whole process hassle free and a genuinely highly enjoyable experience. We will be recommending Lincoln Heights to everyone we meet and going back when the time comes to change/upgrade.
By KD1 on Nov 29, 2017
NEW F-150
My husband and I have been dealing with Lincoln Heights Ford for over 20 years and have always been treated like part of the family. Recently, we added a new 2018 Ford F-150 XLT Super Crew to our Ford Family of Vehicles and once again, Lincoln Heights went above and beyond to ensure our satisfaction. From the moment we touched base to discuss our vehicle/finance options right up until we drove our new truck off Lincoln Heights lot, Management and Sales Staff were warm, welcoming, willing to answer questions and assist in every way. Our experience, once again, was an enjoyable, hassle and pressure free experience. Thank you to Mike MacLean, Jeff Mosher and Dave Cameron for all of their assistance and expertise in completing our 2018 F-150 purchase.
K.D., Ashton, ON
By ndttechservices on Nov 13, 2017
Lincoln Heights Ford
I have buying cars for over several decades and this by far is the best dealership I have ever dealt with, professional, courteous always their to assist in anything you need. It took us about 7 weeks to get our car in and they were always updating us. My wife and I found it is not just the sales person even thought Housan (probably spelled it wrong) was excellent it was all about a team. Great job and I look forward to the next purchase. Terry
By non-member136051 on Nov 04, 2017
It Could Not Have Been Better
On the recommendation of my neighbour, Bettsey Birrell, who has dealt with Lincoln Heights Ford, I called Denis Duhaime, Sales Consultant to make an appointment. My plan was to lease a car. After talking to Denis about the pros and cons, I decided against leasing and decided to buy. The next day I talked to Jeff Mosher, Financial Services Manager. In a short period of time, everything was set. Jeff and I talked about warranties, which I decided to reject (on the recommendation of my brother) and there was absolutely no pressure on me to buy one. Dealing with Denis and Jeff was truly a delight. I'd like to add also that they both had q wonderful sense of humour, which I appreciated. e.g. I had Toronto Maple Leaf floor mats in my old car and asked that if I threw in these floors mats, would I get a better deal on my trade-in. I was told that I would have to pay Lincoln Ford to take them. They are obviously Senators' fans.
A great experience all-round.

P.S. The floor mats are now in my 2017 Ford Fiesta !
By lrp200960 on Oct 04, 2017
....after a car deer mvc.....
Dealing with Lincoln Heights is/has always been a pleasant experience. All staff, including my sales rep. (of course), Denis Duhaime, are very helpful, courteous & knowledgeable about the products.
Thanks everyone for all your help!

Til next time....I hope not too soon & not because of another deer!!!
By non-member132045 on Sep 23, 2017
Treated myself to a Mustang GT
Great car, great people, great deal and great service! Would not hesitate to buy there again.

Brian
Comment by LincolnHeights on Sep 27, 2017
Thank you Brian and congratulations on your new Mustang GT!
By Haydn Coughlin on Sep 21, 2017
Excellent customer service
I bought my first car through Lincoln Heights and won't be using any other dealership from now on. Their staff was very helpful and kind but also put ZERO pressure on me while buying the car. Their team truly makes the car buying experience easy and enjoyable. Thanks a lot!
Comment by LincolnHeights on Sep 27, 2017
Thank you for choosing Lincoln Heights Haydn, we're happy to help!
By EM Davenport on Aug 26, 2017
Honest, Transparent, Exceptional Service
I have purchased many vehicles in my lifetime. By far the best car buying experience I have had so far has been at Lincoln Heights Ford. You will get an excellent price without the usual inflated markup and haggle. The service at Lincoln Heights Ford far exceeds any dealership I have encountered so far. I would highly recommend this dealership to anyone.
Comment by LincolnHeights on Sep 01, 2017
Thank you for taking the time to review Lincoln Heights, we appreciate your recommendation and look forward to serving you again in the future!
By non-member131284 on Aug 21, 2017
A very worthwhile experience
I bought a used car from Lincoln Heights. Very amicable representative.
Offered no worry arrangements for car tests (Ontario and Quebec) and flexible arrangements for car pick up.
Comment by LincolnHeights on Sep 01, 2017
Thank you for sharing your Lincoln Heights experience!
By Bryan Howell on Aug 15, 2017
A great experience
I had such a great experience dealing with the gentlemen from Lincoln Heights Ford. Doug was a pleasure to deal and made the purchase of my brand new Ford F150 more than just a financial transaction. A great group of people! I would highly recommend going there for your next Ford!
Comment by LincolnHeights on Sep 01, 2017
Thank you for your kind words and your recommendation Bryan. It was a pleasure helping you with the purchase of your new F150!
By Colina and Paul Lunney on Jul 18, 2017
Excellent, honest Service - From beginning to end
Our experience was positive from the get go. We were contacted by David Rossy as a result of an online search for appropriate pricing of a new vehicle. We were very clear about our expectation of complete transparency with regards to all fees, what we were looking for in a vehicle and how we wanted to be dealt with. We were not disappointed. During our first visit, we were greeted by several staff members with genuine and enthusiastic hellos and smiles. While looking at costs, fees etc. David walked us through the process step by step, showing us very clearly what we would be paying. All sales, bonus' and discounts were applied without us having to ask for them. David is a very friendly and outgoing person, and we never felt like we were receiving this exceptional service as a result of him "wanting a sale". Jeff, our financing contact went over everything again to ensure we understood what we were signing, and again was incredibly friendly and genuine. On the day of pick up everything went very smoothly, and Brent did a fantastic job of showing us all the wonderful features of our 2017 Ford Explorer! Thank you for everything, you have a great team!
By non-member129889 on Jun 30, 2017
Great Dealership
Great service got a great deal on a used car and felt very comfortable!
By Jessica on Jun 13, 2017
Great experience. Highly recommended.
I was very pleased with exceptional service I received at Lincoln Heights Ford. Thank you so much to Moe Issa, Sales & Leasing Consultant, for the purchase of our new truck. Moe helped us find the perfect truck by asking what we were looking for and finding exactly that. We were able to test drive the truck and specify exactly what we wanted and what we didn't. He went above and beyond spending extra time with us to make sure all of our questions were answered. I would highly recommend them to anybody who is looking to buy a vehicle. The service was quick and informative. I will definitely be going back in the future.
By non-member126554 on Apr 27, 2017
Pleasant Experience
Picked up my Jeep patriot yesterday, both my wife and I are extremely happy with the vehicle, the service and staff at Lincoln Heights Ford. They have a professional team that are patient and friendly. We very much appreciated the stress free environment. Thank you.
By non-member125115 on Mar 09, 2017
Customer Service
Just purchased my MKX have yet to pick up however up to this point staff very professional. One thing they stand by what they offer.
By non-member120071 on Aug 30, 2016
Representer avec fierté Lincoln Height Ford.
Lincoln Heights Ford, je les félicite pour leur service exceptionnel et leur professionnalisme envers leurs clients. Bon travail vous représentez avec fierté Lincoln Heights Ford.
By non-member120057 on Aug 29, 2016
Awesome service!
By far one of the best service experiences!
By non-member120002 on Aug 26, 2016
Excellent service
Always excellent service from this dealership.
By non-member119784 on Aug 25, 2016
06 Fusion Transmission cooler line replacement
Overall service is good. Waiting area is comfortable.

However the tech who performed the job missed to install back one screw under the front bumper which really concerns me.

Additional business details

Email address: info@lincolnheights.com
Payment methods accepted: cash, visa, mastercard, debit card
LINCOLN HEIGHTS FORD is one of the Ottawa Valley's premier Ford and Lincoln Dealership. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to your memorable experience. Come see our selection of new and pre-owned Ford, and Lincoln. Our experienced Sales Staff who are full of personality are eager to share their knowledge and professionalism with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 1 888-355-6346 .
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