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Heritage Ford Sales, a Ford dealer in Scarborough, Ontario offers new Ford Cars, Trucks, SUVs and Crossovers online at heritageford.dealerconnection.com. Search for all new 2010 and 2011 Ford, includi Go to full description...
Heritage Ford Sales Ltd, Scarborough Reviews (26)
Heritage Ford falls short on a number of levels.
They constantly use the excuse that their phone system is down hence they never return my calls.
They book me in but don't have the specialist technician in. Twice!
My first oil service and the mechanic couldn't even do the basic reset the oil life reminder.
I've been there for other services including the oil change and they never wash my vehicle let alone remove the paper mat and plastic cover or even provide a garbage bin for me to toss them away.
Sure they provide free coffee and wi-fi but all I heard while in the waiting room is there is no milk or cream. Two other visits the same complaint from others.
Nobody's perfect folks but at least make some efforts to right some of these basic service requirements.
I'm definitely going back!
In October, I noticed my rear break light wasn't working the way it should be and again brought it back to Heritage Ford. The service department looked at it and said it would be covered under Warranty ( this time it was) but they had to order the part. I was worried as I would probably not be able to get it fixed until the spring as I was putting the car away for the winter. Heritage Ford ordered the part and they had the part quickly and was able to get it fixed before my car was put away.
I highly recommend Heritage Ford to anyone as they are willing to help out any way they can!!!!
Thanks to all the Sales and Service Staff who have helped me. I will for sure be bringing my Mustang and my Edge to Heritage from now on!!!!
Estimate for brakework done quickly and efficiently, without any unnecessary pressure to hurry and get work done.
Both these points were appreciated, compared to some dealer experiences I've had.