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Heritage Ford Sales Ltd

2660 Kingston Rd, Scarborough, ON
26 reviews
Claim this business Last updated: Over a year ago
Listed in: Ford Dealers
About Heritage Ford Sales Ltd

Heritage Ford Sales, a Ford dealer in Scarborough, Ontario offers new Ford Cars, Trucks, SUVs and Crossovers online at heritageford.dealerconnection.com. Search for all new 2010 and 2011 Ford, includi Go to full description...

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416-261-6227
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Heritage Ford Sales Ltd, Scarborough Reviews (26)

4.7
26 reviews
5 Star
26
4 Star
5
3 Star
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2 Star
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1 Star
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By Brown Great-Dane on Feb 03, 2017
My mother and I have been customers of Heritage Ford Sales on Kingston Rd for a number of years now. The sales and service staff there is terrific and they always take wonderful care of us. It is a pleasure to deal with them... in fact we go out of our way (across town)! Dealership manager Bill Aitken is a gem!
By Bazaar English-pointer on Jan 24, 2017
All the people who work at Heritage Ford are friendly, knowledgable and efficient. I have dealt with them for years and would highly recommend them. The mechanics are very thorough and conscientious - Peter is the guy to see if you own a truck - the best.
By confused on Jan 14, 2017
I highly recommend the body shop and the staff especially Ed. Not only did he get my vehicle repaired but also detailed the vehicle which was a pleasant surprise.
By Brown Pigeon on Dec 21, 2016
Never trust a site that shows nothing but glorious reviews no matter what the service is. Period.

Heritage Ford falls short on a number of levels.

They constantly use the excuse that their phone system is down hence they never return my calls.

They book me in but don't have the specialist technician in. Twice!

My first oil service and the mechanic couldn't even do the basic reset the oil life reminder.

I've been there for other services including the oil change and they never wash my vehicle let alone remove the paper mat and plastic cover or even provide a garbage bin for me to toss them away.

Sure they provide free coffee and wi-fi but all I heard while in the waiting room is there is no milk or cream. Two other visits the same complaint from others.

Nobody's perfect folks but at least make some efforts to right some of these basic service requirements.
By ausegarra on Dec 13, 2016
Staff are all knowledgeable and professional. Great service and price is very reasonable. I have been to many dealership on my previous cars and nothing compares their price and services offered. Keep up the good work and thank you for taking care of my truck. Love my truck
By Cardinal Antelope on Dec 12, 2016
Excellent service and friendly staff - definitely trust that my ford truck is in good hands at this dealer!
By mariahduck16 on Nov 14, 2016
I have been going to Heritage Ford for sometime now and their service people, especially Toni, are absolutely professional and extremely helpful. They are friendly and nice and always helpful.
By Cerise Walrus on Nov 11, 2016
I have always received excellent service at Heritage on any thing I may be there to have done and any questions I may have regarding my vehicle. They have great friendly staff.
By Violet Toy-Poodle on Nov 09, 2016
Probably the best oil change I've ever had! The staff was great and I appreciated the complimentary coffee and tea, the service was super fast and over all was a great experience.
I'm definitely going back!
By Crimson Alpaca on Nov 08, 2016
From the moment I stepped into their showroom Heritage Ford as represented by the receptionist, the sales person she directed me to, Mr. Jim Jankovski and the Business Manager, Ms. Ella Nusenbaum, was stellar in performance and care. The anxiety of buying a new vehicle that I expected never occurred. Jim and Ella cared for me as though I was one of their own. Beginning to end, it was a very positive experience. Thank you, folks. Robin
By Ao Tortoise on Nov 04, 2016
I have been a customer of Heritage Ford for many years and the service has always been excellant! They care about their customers and it shows. Service is done well and in good time. Would highly recommend Heritage Ford.
By Cherry Sloth on Nov 04, 2016
I purchased a 2016 Mustang GT in July of 2016 at Heritage Ford. After only having it for a couple of months, I noticed the door panel was not on properly. I took it to Heritage Ford and the Service department took pictures of it to send off for the Warranty. The Warranty department said that it was caused by outside influences and they would not cover it. I don't know what outside influences would have caused this as it clearly showed that the panel clip was under stress and just broke off. I called Heritage Ford upset with what I was told and one of the Managers asked me to bring my car in and they would take care of it for me.

In October, I noticed my rear break light wasn't working the way it should be and again brought it back to Heritage Ford. The service department looked at it and said it would be covered under Warranty ( this time it was) but they had to order the part. I was worried as I would probably not be able to get it fixed until the spring as I was putting the car away for the winter. Heritage Ford ordered the part and they had the part quickly and was able to get it fixed before my car was put away.

I highly recommend Heritage Ford to anyone as they are willing to help out any way they can!!!!

Thanks to all the Sales and Service Staff who have helped me. I will for sure be bringing my Mustang and my Edge to Heritage from now on!!!!
By Scarlet Caterpillar on Nov 01, 2016
The staff are courteous knowledgeable and are easy to deal with.
Thanks Bob
By greenhouselandservices on Oct 11, 2016
40 point inspection didn't come up with any extra charges, so they're obviously not trying to ramp up charges.
Estimate for brakework done quickly and efficiently, without any unnecessary pressure to hurry and get work done.
Both these points were appreciated, compared to some dealer experiences I've had.
By Dagger on Sep 28, 2016
The Service staff are friendly and efficient. I have dealt with them for years. I would not hesitate to recommend Heritage Ford.
By Amethyst Reindeer on Sep 18, 2016
heritage ford does good work, first ford I have had. City and heritage both good
By Crimson Antlion on Sep 16, 2016
I had my new truck done with FixAuto (o/o by Heritage), scratch on paint and dent on the body done and remove perfectly. No signs and traces that it was there. Keep up the good work. Gave 4 because I have to make two appt for the work but took only total in 4 hrs if its done in 1 day.
By cudamann on Sep 04, 2016
best truck I ever bought ,treat it better than I treat myself,thank you Heritage Ford
By joedagloria on Sep 01, 2016
Had an appointment for a transmission issue and had some other work done, was offered a rental for a day, since I live 42 kms away, and got my car back fixed right the first time. I have been a customer for 3 years, and only trust my car to the Heritage Team... worth the drive every time. Keep up the great work guys...
By Scorpio1902 on Aug 18, 2016
Heritage ford is the place to take ur truck or car for service very nice and so is the staff they look after u while ur truck is in for check up or repair the environment is invited they r u wait on ur truck or car or if u need a ride back at home or anywhere else
By Red Bull-Terrier on Aug 11, 2016
Last year for the first time I brought my 2011 Fusion because of a noise problem I encountered after servicing my car elsewhere. I have never regretted that moment and has since continued to return to Heritage Ford because of the warm welcome and great service I received. The staff is very patient, kind and accommodating and I always leave there "The Happy Customer".
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Heritage Ford Sales, a Ford dealer in Scarborough, Ontario offers new Ford Cars, Trucks, SUVs and Crossovers online at heritageford.dealerconnection.com. Search for all new 2010 and 2011 Ford, including C-MAX, Econoline Wagon, Edge, Escape, Expedition, Explorer, F-150, F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, Fiesta, Flex, Focus, Fusion, Mustang, Taurus, Transit Connect. Find your dream car from our Ford showroom of cars, trucks, SUVs and Crossovers or search our new Ford inventory to see what is on our lot, get new car pricing and free Ford price quotes.
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