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Business claimed Last updated: Over a year ago
Listed in: Kia Dealers
About Lockwood Kia
"Experience the best at Lockwood Kia" Go to full description...
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Lockwood Kia, Oakville Reviews (1)
bumper to bumper warranty is a big scam
With my new purchased Kia Sorento, the body lines do not match up where the driveru2019s door meets with the body!! The bottom half of the rear edge of the left front door sticks out and I couldn't get it fixed at Lockwood Kia service . They tried 3 times. I canu2019t really find words to express my frustration and regrets on making this purchase. I know, it is unbelievable to experience something like that on a brand new car. It gets worse each time I bring the car back. I donu2019t even want to mention the smell of a glue like substance in the car. I have never heard or experienced something like that before. nNobody was available to talk to me when I called the dealership later and I am not really sure what else they could tell me. I called Kia Canada. I am told that there is nothing to do after couple of tries and 4-5 calls in the following weeks. They told me they even asked to Korea. it was an unpleasant experience in the beginning but then it turns out to be a disaster. Their bumper to bumper warranty is a big scam. This was exceptable for them. I don't know what else would be exceptable?nDon't buy a car from them, or Kia at all.
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The Lockwood Family has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart. The Lockwood Family is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.” At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs.