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Carling Motors Volvo

1622 Carling Avenue, Ottawa, ON
1 reviews
Claim this business Last updated: Over a year ago
About Carling Motors Volvo

Carling Motors Co. Limited is an authorized Volvo Retailer in the Ottawa area. We have a wide selection of new and pre-owned Volvo Vehicles for sale. We also have Volvo accessories, Volvo parts and pr Go to full description...

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613-729-1693
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Carling Motors Volvo, Ottawa Reviews (1)

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By Maroon Finch on Mar 15, 2016
Guest Review
This is a review of the Body Shop at Carling Volvo. They are the worst of the worst. We took our 2003 V70 in for repair after another driver ran into the front driver side wheel. It would take far too long to document all of the screw-ups the folks in this shop pulled off. The worst though were these:
There were a number of mechanical issues with the front end after the accident. The Carling folks declared that they were all due to pre-existing conditions. When we bought the car used we had a Volvo shop do a full pre-purchase inspection. After we bought it we had our own mechanic do a another pre-purchase inspection. None of the "pre-existing conditions" were found; but Carling Volvo body shop made it their business to declare every issue "pre-existing." I finally place all of the evidence before our insurance company and they agreed that the Carling people were dead wrong. Carling Volvo wanted us to pay for them to repair several thousand dollars worth of pre-existing conditions to cover up for their own horrible repair.
Second -after we got the car back the front headlights were completely out of line. You couldn't see where you were going. I pulled up to our garage door with the lights on - they were so far off it was absurd. One was pointing far up into the sky. I took it back to Carling Volvo, the assistant manager lectured me on how there was no standard for adjusting headlights, they would try again, but I just had to accept what was there.
Three - the day after we got it back the front bumper cover was coming off. The Carling people tried to tell me that we must have hit something and backed away - that we were responsible for it coming off.

Those are just three of the smaller issues. Don't use this shop; they are not only as inept as they come but have a pretty low sense of ethics. I am very sorry we ever dealt with them.
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Carling Motors Co. Limited is an authorized Volvo Retailer in the Ottawa area. We have a wide selection of new and pre-owned Volvo Vehicles for sale. We also have Volvo accessories, Volvo parts and provide full Volvo service support.
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613-728-0010
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