Business claimed
Last updated: 21 days ago
Listed in:
Auto Parts
About A&A Auto and Truck LLC
At A&A Auto and Truck, we pride ourselves on being your one-stop source for all your recycled auto and truck parts. A & A is located in Orlando, but we ship Nationwide. 30 acres and over 2500 cars for Go to full description...
Contact information
M-F 9am-5pm, Sa 10am-2pm, Su Closed
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A&A Auto and Truck LLC, Orlando Reviews (8)
starting out, i was trusting due to the good reviews off ebay, not realizing all of the good ones were from before covid. i got the engine, as it was installed i got a call from my mechanic saying that the engine i bought was worse off than the original engine i had in my car. i called alex and his response was that they had a very low return rate and it sucks that i just happened to be a part of the 1.7% but he couldn’t help me. he offered to send another engine and when i asked how i could be sure it wouldn’t be faulty again, he claimed he ran tests but that a blown head gasket (which was why the first engine he sent was faulty) would not be noticeable in his testing because it had to be in a car, yet he told me in the next sentence that he did, in fact, pull it out of a car. he was very rude and compared it to buying a washer and dryer, saying that the seller would do nothing for you in that scenario. i sent the engine back and almost immediately i received an email saying that all the parts were not there (intake and fuel rails) but the image he sent me showed they had unwrapped the engine and taken the parts off. when i called he said he would only send me my money if i could get picture proof of the parts at the loading dock. luckily, the company we used to ship the engine was awesome and sent us the pictures almost immediately. these images showed the shipping label on top of the intake and then strapped down and then 3 pallets surrounding the engine. when we sent alex the images he replied laughing saying “that’s one way to do it” but when it came time to talk money he said “that’s not how it came.” he asked for me to call in a few days, and when i did he said he found the intake in the back of the truck (that belonged to a company in NC) 2 weeks later, which i found a bit suspicious. he then replied “if it was bolted down it wouldn’t have flown off” which it was bolted down, and even if it wasn’t, the way it was strapped down and covered by a pallet it couldn’t have flown off. he then told me i had to take parts off the engine that originally came with my car and send them to him before he would give me a refund because he needed to “make his engine whole” which lead me to believe he was planning to resale this faulty engine. after i went on ebay i saw the same image of the engine he sent me on 2 separate listings claiming to be 2 separate motors, which confirmed my suspicions. overall, i learned a huge lesson about researching companies before buying from them. i hope one day alex decides to have a change of heart and treat people with some decency.
Great speed service simple ,uncomplicated invoices.would go anywhere else from now on.highly recommended to friends and fellow mechanics.
A & A Auto and Truck took good care of me and my car! Always have! Great service! A+++
HIGHLY RECOMMEND!! The engine works and looks as described.
Thanks, sales staff for everything. A+
Thanks, sales staff for everything. A+
Engine arrived in good shape. Communication with seller was great!
We appreciate you taking the time to leave a review SherriSanders2. Hope we can be of service to you in the future!
Great inventory and the best prices!A & A Auto and Truck is the go to place. They'll find just what you need! Miss you guys!Great folks to purchase an engine from!! They stand behind their engines 100%
Thank you for the excellent feedback. We appreciate your business.
Took my car here, and got a fair value given it was approaching 200K in miles and 10+ years of wear and tear. Talk to Homar, if you can.
Quick shipping....thanks
Additional business details
Email address:
alexb@autopartsorlando.com
Payment methods accepted:
American Express, Cash, Discover, MasterCard, Visa
At A&A Auto and Truck, we pride ourselves on being your one-stop source for all your recycled auto and truck parts. A & A is located in Orlando, but we ship Nationwide. 30 acres and over 2500 cars for parts, chances are we have what you need. Our prices are super competitive, our guarantees are the industry standard and our local shipping is FREE, with competitive nationwide shipping available for less than you may think. A & A Auto and Truck Parts has proudly serviced the community for close to 20 years, and as the industry grows, so do we.
Services:
Detailed Engine Information, Auto Parts, Truck Parts, Car Parts, Nationwide Auto Parts Locating System, Best Auto Part Store in Orlando, FL, Engine parts, Used Auto Parts, Nationwide Shipping, Knowledgeable Sales Staff, Computerized Inventory