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Very professional and courteous. My laptop was fixed in 2 days and returned. Will definitely use them again!
Have already shared that Michael seemed to 'know everything'. My husband began with Mac's way way back and a lot of our equipment is very old. This is the FIRST time we have had a technician that not only had a working knowledge of our computer equipment but knew how to work with the it. Michael spent a majority of his time trying to find programs we could use to bridge the gap between our Apple MAC software and getting it moved over to PC or current Apple MAC equipment. He was loading a thumb drive that was to make it possible for us to access our program and print. Unfortunately we had to leave about the same time - before the download was finished. On Monday when we came in for some reason the mouse would not work. I did get that resolved but was unable to get the 'classic 9.2' program to coincide and open the folders. Please call to set up another call with us. Thanks Michael was so knowledgeable about out Mac computers. So refreshing. He was truly concerned for our issue and did everything he could to help us get up and running again. However, our equipment is very old and we are still working to find a solution. My husband has had Mac computers since the beginning (we have equip to prove it!) and to finally find a repair person that knows ANYTHING about Mac's was truly refreshing. You are our go to people for our Mac issues. Thanks.
I received useful information. Michael was very polite and informative. I would recommend this service to others.
CGE is awesome! Outstanding technical ability. Mike is the best. I wouldn't trust my computer to anyone else. Well worth the money.
I thought the technician Michael was very knowledgeable and he gave thorough answers to all my questions. We would definitely use him again!
He was on time and very helpful. I was experiencing latency issues and by reconfiguring my network, he was able to help reconnect my devices and configure a new router.
Michael was prompt and dependable, and very knowledgeable, as well as thoughtful and polite. He was willing to explain what he was doing and why, so his repair was also quite educational. He uses quality components.
Excellent customer service. Communicated with me in a timely fashion if not immediately. Inspired my trust. Felt like they gave me great service and product for what I paid. Good about giving you extra info and tips.
They got the job done.
Because you are reliable and on time and not over priced.
Very reliable service. Affordable and helpful!
I have told others that I liked the service from Computer Gremlin Extermination.
Very customer service oriented. Not sure if I have found all my files and such. You went out of your way to deliver.
Fantastic service at a great price. They came to my aid quickly at my own home for the same price as if I had gone to many competitors. I would definitely recommend them and would hire them again.
Fixed the problem by providing an excellent solution. I would like to commend Mike and the rest of the team for being able to fix the damage on my laptop. It is so much important for me and that's the reason we are so happy.
Mike did a great job of cleaning up my computer. Came to my house and picked it. Had it back to me in a few days. Computer is so much faster now and the Spyware has kept it that way. Thanks.
Just want to give a big thank you to Michael Rae..He went above and beyond rebuilding my computer ,explained in detail everything he did ,and gave me advice on things to keep my system running at its best ,Thank you! i will be a repeat customer for sure!
My pc was fixed in a timely manner and the issue wasn't as severe as I'd initially thought but severe enough that outside help was warranted. Very affordable.
GREAT EXPERIENCE WITH YOUR SERVICE, YOU WILL BE OUR NEW COMPUTER GUYS FOR SURE. THANKS AND TALK TO YOU SOON......
Very happy with this experience. Mike actually came to my work location and tried to fix my personal virus-ridden laptop. The damage was too extensive (it wouldn't even boot up) so he took it with him. This was a Friday afternoon. He brought it to my house Saturday afternoon, totally virus-free and with anti-virus protection installed. He even spent around 15 minutes explaining what he'd done and gave me some good computer advice. Couldn't believe the price either. Probably a quarter of what I would have paid the geeks! Very happy with the whole experience. Have recommended him already and will definitely call him again if needed.
I was very pleased with the services. Whenever I need help I will give you a call. Thank you very much.