Business claimed
Last updated: Over a year ago
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Used Car Dealers
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Auto Service
About Burrard Acura
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Contact information
Sunday: 00:00-17:00, Monday: 07:30-20:00, Tuesday: 07:30-20:00, Wednesday: 07:30-20:00, Thursday: 07:30-20:00, Friday: 07:30-18:00, Saturday: 08:00-18:00
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Burrard Acura, Vancouver Reviews (9)
After they have your money you can forget any customer service.
Stay away!!
Stay away!!
Read this before you buy in Burrard Acura http://www.dealerrater.ca/dealer/Burrard-Acura-review-31978/
Dilawri Group in BC totally can't compare with Dilawri Winnipeg, they have a satisfaction guarantee.
I will keep posting my review to all kinds of different social networks until my third problem is solved.
Your GM Dustin Davis only take care the first and the second issue below and let the customer with full negative energy:
Selling a car with almost dead battery. ( die 3 times with-in 5 days after I bought the car) Selling a car in regular price with a lot of scratches need $2,134 to fix. Put the car in a dark indoor parking spot in a rainy day, so I didn't see the scratches because they just use the touch up pen to cover the deep scratches which not wear to tears. Misleading selling method, pushing you to get an no extra charge auto loan, but there has an interest $410. for 75 days she never mention. Sadie Rayson ( Lier )
Selling a car with almost dead battery. ( die 3 times with-in 5 days after I bought the car) Selling a car in regular price with a lot of scratches need $2,134 to fix. Put the car in a dark indoor parking spot in a rainy day, so I didn't see the scratches because they just use the touch up pen to cover the deep scratches which not wear to tears. Misleading selling method, pushing you to get an no extra charge auto loan, but there has an interest $410. for 75 days she never mention. Sadie Rayson ( Lier )
Thank you for your feedback. We have a very high standard of customer service so if you there is an issue that needs to be resolved, please contact our manager at 604-736-8890.
And to potential shoppers, we recommend you make Burrard Acura as a dealership of choice for next car purchase.
And to potential shoppers, we recommend you make Burrard Acura as a dealership of choice for next car purchase.
I have dealt with many, many dealerships over the years. They are one of the best! Everyone at Burrard Acura made the purchase of my 2014 TL most pleasurable! Many thanks to Dustin, Jason and everyone else who contributed to making my purchase such a stress free experience. Highly recommended! Rob R
You are lucky
I went there to get my TL installed some parts for the first time there. From receptionist to parts adviser and service adviser, I really like their attitude and service.
Just picked up my new RDX and I love it! Everyone at Burrard Acura treated me great! This is my first new car and I felt very comfortable with the whole process. If I could give them 10 stars I would! Thank you everyone at Burrard Acura!!
Read this http://www.dealerrater.ca/dealer/Burrard-Acura-review-31978/?__v3=1
No improvements needed. They are always courteous and do a very good job.
I am very pleased with the service -- truly appreciated the shuttle service -- both drivers were on time, pleasant, and I was able to ride in two different Acura products!!
Read this http://www.dealerrater.ca/dealer/Burrard-Acura-review-31978/?__v3=1
Keep your staff with respect, and keep them as long as possible. I am a client for 12 years with 5 cars purchased in the past with my family, all of our cars are serviced by Burrard Acura.
Read this http://www.dealerrater.ca/dealer/Burrard-Acura-review-31978/?__v3=1
I took my acura in here twice for an airbag problem. They simply reset the dash light both times, and the problem returned in months, the second time in 2 weeks. They did not go very far in diagnosing the problem, and the 2nd visit, actually chipped the paint on the back door (while washing the car, I guess). I would not go back there again.
Additional business details
Email address:
ddavis@burrard-acura.ca
Serving the Vancouver area, Burrard Acura, located at 730 Terminal Ave in Vancouver, BC, is your premier retailer of new and used Acura vehicles.Our dedicated sales staff and highly-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous.