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Northwest Acura is Calgary's Acura Superstore. Our factory trained technicians use original Acura parts to maintain your vehicle like new. We sell and service all Acura models including the TSX, ILX Go to full description...
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Northwest Acura, Calgary Reviews (10)
We are moving out of the country in 2 weeks and the service manager took care of making sure that our vehicles were fully in check to pass international compliance. They did this on extremely short notice. I can't say enough how wonderful everyone has been there. I only hope we are able to find a dealership in the USA that provides a similar level of exceptional service. Thank you NW Acura!
I cannot say enough about the excellent sales experience my wife and I had with Michael Li. He is personable, professional, courtious, and extremely knowledgeable of the vehicles that Acura sell. He obviously has done his homework, and had no difficulty in explaining all the features of the vehicle, many of which were completely new to me. He is not a high pressure salesperson, which appeals to my wife and I. He has been most helpful in assisting me with any service issues that have arisen over the past two years
I would not hestitate to recommend Michael to anyone who is interested in purchasing or leasing a vehicle from this dealership. In fact, I will work with Michael when I am ready to purchase my next Acura vehicle!
Things that you need to be aware of when deciding to buy a vehicle there:
1. Salesmen are liars, especially the Chinese ones.
2. Overpriced cars
3. POOR customer service
4. Certified cars are DAMAGED.
5. They are WILLING to LIE whenever they can
I WILL never go back there again.
Instead of jerking me around and messing up my service dates and acting as if it is my fault! Ordered tires to be replaced on my vehicle they ordered the wrong one and then expected me to leave my vehicle overnight until they figured out when they would get new tires in!!
Said they fixed my headlights...only to find when the car was brought back to me it was still fused out!!!
I CANNOT BELIEVE HOW RUDE THEY WERE ABOUT EVERYTHING TOO!!!!
Dumbest dealership ever! Never again will they get my business.
I just recenlty bought a TL and went to their parts to buy some parts. I bought 8 litres of ATF fluid and paid $15 each. Since it was synthetic I didn't question it. Then a few days later and find myself at Silverhill needing other parts and thought I'd pick up one more litre of ATF. $10!!!!! Northwest was 50% higher! What a bunch of crooks.
The Sales and Service departments have always been top notch, I'm certainly a fan.