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Flagship One, Inc.


1 reviews
Business claimed Last updated: Over a year ago
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Listed in: Auto Service
About Flagship One, Inc.

Flagship One Inc. is one of the world’s top sales and service companies for programmed OEM original manufacturer Powertrain Control Modules, Engine Control Modules, ECM/ECU/PCM units. Flagship One is Go to full description...

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Flagship One, Inc., East Rockaway Reviews (1)

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By Crimson Basilisk on May 09, 2016
I would stay away from Flagship One. Unfortunately, the negative reviews are true and seem to parallel my own experience.

I recently ordered an ECM computer with keys for an 2008 F150 from Flagship One and paid with Visa through PayPal at a cost of $309.99. They informed me the computer failed final testing and shipping would be delayed. The computer they eventually shipped me was also defective. However, due to a complete lack of customer service I was left to troubleshoot the problem on my own. I eventually, had to take my vehicle to a Ford dealership to properly identify the source of the problem. It cost me $1,000 at the dealership to fix the mess that Flagship One created.

I sent the computer back to Flagship One. After testing they admitted they had sent me a defective computer and that they wanted to take responsibility. I requested a refund but they only offered store credit as it was returned 30 days after the purchase date. I then tried to get my money back through PayPal and Visa but they would not intervene. Unfortunately, the policies of PayPal and Visa view store credit the same as a refund.

I then requested the computer be repaired or replaced under the "lifetime" warranty which Flagship One advertises. To date I have not even received a reply, never mind a replacement computer. Turns out Flagship One's warranty and store credit is pointless and otherwise worthless.

Flagship One has not made good on the broken computer they sent me and I have nothing to show for it. This is a horrible company who should be ashamed of how they treat their customers. I have filed complaints with the Better Business Bureau and the New York State Attorney General. Take my advice and stay away for Flagship One - Buyer Be Ware!
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Email address: individualsk@gmail.com
Flagship One Inc. is one of the world’s top sales and service companies for programmed OEM original manufacturer Powertrain Control Modules, Engine Control Modules, ECM/ECU/PCM units. Flagship One is the only reliable source when it comes to programming services for replacement engine control modules. Ford and Chrysler dealerships all over the world contract us to handle their programmed engine computer services. All of Flagship One’s products are tested and come with a lifetime warranty. Flagship One specializes in engine module programming and flashing of Ford, Chrysler, Jeep, Dodge, Mazda, and General Motors (including GM, GMC, CHEVROLET, BUICK, PONTIAC, CADILLAC) models. Flagship One also offers reprogramming and flash services for existing engine computer modules including tuning and software updating. Flagship One has automobile interchange experts and staff who are always available to provide sourcing for hard-to-find used auto parts.
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516-766-2223
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