Stayed many nights, awaiting patients transfer to another hospital, staff at hotel were aware of it. Got word of ambulance coming for patient, the hospital phoned the lodge at 1:20 pm to advise I would not be there that night. "No refunds after noon."
They even charged me $12.00 and tax for parking my car that night and I was not there.
An e-mail to your manager never received any reply. Poor patron service, I will never stay there again.
Stayed many nights, awaiting patients transfer to another hospital, staff at hotel were aware of it. Got word of ambulance coming for patient, the hospital phoned the lodge at 1:20 pm to advise I would not be there that night. "No refunds after noon."
They even charged me $12.00 and tax for parking my car that night and I was not there.
An e-mail to your manager never received any reply. Poor patron service, I will never stay there again.