I am writing this review by request of Adam who does not have a google account but wanted to provide a review for Mr. Russell Benes of Puroclean. Adam provided the following information to me to write on his behalf. Recently, my father in law passed away at home. Russell with PuroClean St. Augustine Emergency Restoration was contacted to assist the family with the clean up after the death. Russell responded promptly and treated my family and I with compassion and kindness. He explained what had to be done to perform the clean up in a very professional manner. Even though our family told Russell that we did not know how we would pay for this, Russell said he would do the necessary clean up so our family could move on with other arrangements and we could work out how to pay later. It was clear that he does this job from a place of compassion. Our family is very grateful.
I am writing this review by request of Adam who does not have a google account but wanted to provide a review for Mr. Russell Benes of Puroclean. Adam provided the following information to me to write on his behalf. Recently, my father in law passed away at home. Russell with PuroClean St. Augustine Emergency Restoration was contacted to assist the family with the clean up after the death. Russell responded promptly and treated my family and I with compassion and kindness. He explained what had to be done to perform the clean up in a very professional manner. Even though our family told Russell that we did not know how we would pay for this, Russell said he would do the necessary clean up so our family could move on with other arrangements and we could work out how to pay later. It was clear that he does this job from a place of compassion. Our family is very grateful.