I joined spa lady in October coz i wanted to get back to the gym. When i went for consultation i asked about group workouts and membership fees. I was not given any clear answer about the membership fees and the lady kept saying we will get into that. Finally she said that the membership includes the group workouts. I signed up coz i thought it was a good deal. In January i lost my job due to school commitments and when i called spa lady to cancel they told me i had to come in. I went there and they told me i could not cancel coz i had group workouts. I had used 7 of the workouts since i joined in october and i asked them why they did not tell me that group was separate from gym membership and the lady could not give me a straight answer. When u sign their forms they will tell you what you want to hear so pls my fellow people read every single line. My account is beyond overdrawn with bank charges for non sufficient funds. Spa lady will not cancel my membership at this time.
I joined spa lady in October coz i wanted to get back to the gym. When i went for consultation i asked about group workouts and membership fees. I was not given any clear answer about the membership fees and the lady kept saying we will get into that. Finally she said that the membership includes the group workouts. I signed up coz i thought it was a good deal. In January i lost my job due to school commitments and when i called spa lady to cancel they told me i had to come in. I went there and they told me i could not cancel coz i had group workouts. I had used 7 of the workouts since i joined in october and i asked them why they did not tell me that group was separate from gym membership and the lady could not give me a straight answer. When u sign their forms they will tell you what you want to hear so pls my fellow people read every single line. My account is beyond overdrawn with bank charges for non sufficient funds. Spa lady will not cancel my membership at this time.