I booked an appointment for a manicure with bio sculpture gel. When I got there they told me they didn't have bio sculpture gel. We decided to do acrylic which I had never had before. I wasn't liking it and the manicurist became impatient and rude, refused to fix it because she had another client, called the owner and he took her side - just said to soak it off but not fix it. Finally she continued, she was so rough she cut me three times and I was bleeding and in tears when I left.
The salon shouldn't say they have something when they don't, and if they have to try something new because they can't do what they promised you they should make sure you're happy.
I booked an appointment for a manicure with bio sculpture gel. When I got there they told me they didn't have bio sculpture gel. We decided to do acrylic which I had never had before. I wasn't liking it and the manicurist became impatient and rude, refused to fix it because she had another client, called the owner and he took her side - just said to soak it off but not fix it. Finally she continued, she was so rough she cut me three times and I was bleeding and in tears when I left.
The salon shouldn't say they have something when they don't, and if they have to try something new because they can't do what they promised you they should make sure you're happy.