This family owned & operated Maaco went above & beyond any expectations I had from an auto body repair shop. I've never been in an accident before & even though I wasn't at fault, I was extremely nervous & paranoid because I didn't know where to start in terms of insurance claims from the other drivers, repairs, a rental car, & so on. The owners were incredibly helpful, patient, & honest with me about how long it would take & constantly kept me updated (example: if something changed in the plans & it took an unexpected extra afternoon of painting). The owners even assisted me in setting up a rental car through Enterprise & took that off of my plate, too.
Overall, the customer service at this Maaco is efficient, personal, patient, & exquisitely pristine. Even before my car was finished being repaired, I ranted & raved about how helpful they were from the beginning to family, friends, & coworkers. I have & always will continue to refer to them to anyone I know that's been in an accident or needs auto body work done.
This family owned & operated Maaco went above & beyond any expectations I had from an auto body repair shop. I've never been in an accident before & even though I wasn't at fault, I was extremely nervous & paranoid because I didn't know where to start in terms of insurance claims from the other drivers, repairs, a rental car, & so on. The owners were incredibly helpful, patient, & honest with me about how long it would take & constantly kept me updated (example: if something changed in the plans & it took an unexpected extra afternoon of painting). The owners even assisted me in setting up a rental car through Enterprise & took that off of my plate, too.
Overall, the customer service at this Maaco is efficient, personal, patient, & exquisitely pristine. Even before my car was finished being repaired, I ranted & raved about how helpful they were from the beginning to family, friends, & coworkers. I have & always will continue to refer to them to anyone I know that's been in an accident or needs auto body work done.
Great job! 5 stars in my eyes!