It has taken me a while to stop being so angry We have purchased so much from teppermans. Even getting our children to buy from you but no more. We purchased a sofa just on a year it was squeaking when you sat on it. When I phoned I had to plead with them as I was told it was over a year so no longer in warranty. They sent a man down to look at it he did his report, they said yes they would fix it, someone came down, and fixed it next day started doing the same thing fixed again, same thing took it away to fix it in the end I asked if they could just replace it. Don't do that one anymore was told , Was told I had 2 weeks to pick a new one. Asked if they would put the credit on something I had already purchased on a don't pay for x months aww no can't do that. You have to get another sofa, so ended up getting a sofa I don't like as I ran out of time trying to find one like I had. To make matters worse I had to pay again for delivery.
It has taken me a while to stop being so angry
We have purchased so much from teppermans. Even getting our children to buy from you but no more.
We purchased a sofa just on a year it was squeaking when you sat on it.
When I phoned I had to plead with them as I was told it was over a year so no longer in warranty.
They sent a man down to look at it he did his report, they said yes they would fix it, someone came down, and fixed it next day started doing the same thing fixed again, same thing took it away to fix it in the end I asked if they could just replace it. Don't do that one anymore was told ,
Was told I had 2 weeks to pick a new one. Asked if they would put the credit on something I had already purchased on a don't pay for x months aww no can't do that. You have to get another sofa, so ended up getting a sofa I don't like as I ran out of time trying to find one like I had.
To make matters worse I had to pay again for delivery.