1132 adelaide st London

This is my second year with homestead and honestly if negative stars were possible thats what i would rate them. I have lived in their bachelor unit..no heat at all the entire winter and nothing is done when you complain. A space heater was loaned to me months later which blew the fuses everytime i tried to use it. I warmed the apartment using the stove and ovens. I was right by the back door and they were missing window sliders so it was cold as hell. When I tried to talk to the manager about it they were so disrespectful and defensive!!

Next i moved into a different unit at the end of my lease thinking it would be better as the heat should work and im on a higher floor. Nooope. They handed me the keys to move in at nearly 8 pm and was very clear on the fact that i had to be moved into the new unit by 12 midnight...like how the hell?? The managers again, disrespectful, not at all apologetic. Then the female "Sheila" sends her "big scary" husband down to scare us. The new unit was not prepared for us at all. The shower wasnt even wiped down, the paint was still wet, the carpets were disgusting and torn, and still, no responsibility was taken by homestead. A week later i discover the unit has bedbugs AND roaches.

After 4 months of me complaining, it was finally treated..it took 4 months for me to be able to unpack my things because of the bed bugs, so i was sleeping on my couch for 4 months and had no access to my clothes or kitchen. Think they did any sort of compensation for their incompetence? Not at all.

Shortly later, i had to call the financial department to set up an arrangment to pay one month of my rent later than usual. We made an agreement and ive been asking for a copy of the n4 for weeks in order to pay my rent as i needed that proof. I never got it, i paid rent for the one month then was 3 days later on the second month we were in. (Its due on the 1st). On the 3rd Crystal sends me an eviction notice in the mail. Now i have to pay an extra 175 because homestead is unable to communicate with their tenants and takes weeks to return calls. Homestead needs to loose their licenense all together. They dont care how many times they break their end of the contract as long as you pay rent on time! They are the most disrespectful incompetent human beings i have ever met who have never once taken responsibility for their crookish ways. Disgusting. Im out of here as soon as this lease is up.