rip off!!!
I wish i could give minus 5 stars. Our York Furnace was running extremely loud. Metal on metal sound. I called Aire One because they serviced the furnace once before when under warranty. The service guy stressed with me how he likes to be thorough and check everything over carefully so that the customer doesn't get unneeded charges. He also stressed how some guys in the industry are bad. But he was trained by a really good repair guy who spent a long time in the industry. He pulled out the motor and checked over the motor, tried tightening a few things including tightening the nut holding the motor center in the unit.He looked through the blower wheel and fan blade but didn't turn it) He then put the motor back in and turned on the furnace and it was still just as noisy . He said it needed a new motor. AND whenever he replaces the motor he also always replaces the 'squirrel cage' (which is a blower wheel and fan blade). I asked him why he replaces the blower cage if its the motor that is broken and he replied 'because it is so cheap might as well while he is in there'. He quoted me $875 for a 3/4 hp motor and the blower wheel and fan blade and $114 for labour. HOWEVER since the furnace was over ten years old he recommended a new furnace for$4599 + Tax. rather than put over $1000 in repairs into it and still have an old furnace. I said I would be checking around, that seems like a lot for a motor. I checked online and bought the new motor for $158.35 (for that furnace it was actually a 1/2 HP motor) and $70.50 for the blower wheel (he told me it was only about $10 for the blower wheel /fan blade) with $19 shipping. the part arrived to the door in 2 days. I installed myself and CLEARLY the blower wheel / fan blade was broken and one turn made it clear to me that was the sound i was hearing. I put the old motor back on with the new blower /fan blade and it works perfectly and quietly. THERE WAS NOTHING WRONG WITH THE MOTOR. Another furnace repair guy came to fix our rented hot water tank and i explained the furnace repair needed and he thought it was odd that the furnace guy said ' i always replace the blower wheel and fan blade when i replace a motor' . Now I understand he had to get the fan blade because it's the only thing that was broken. If i had taken his written recommendation, I would have purchased a new $4599 + TAX furnace when a $70 part was all that was needed. I'm a woman... I think he underestimated this time. I wonder how many others have been misled and over charged. Incredibly unethical in my mind!!
I wish i could give minus 5 stars. Our York Furnace was running extremely loud. Metal on metal sound. I called Aire One because they serviced the furnace once before when under warranty. The service guy stressed with me how he likes to be thorough and check everything over carefully so that the customer doesn't get unneeded charges. He also stressed how some guys in the industry are bad. But he was trained by a really good repair guy who spent a long time in the industry. He pulled out the motor and checked over the motor, tried tightening a few things including tightening the nut holding the motor center in the unit.He looked through the blower wheel and fan blade but didn't turn it) He then put the motor back in and turned on the furnace and it was still just as noisy . He said it needed a new motor. AND whenever he replaces the motor he also always replaces the 'squirrel cage' (which is a blower wheel and fan blade). I asked him why he replaces the...