Helped get us out of a credit bind

We needed to renew our mortgage and wanted to get rid of some high interest credit cards at the same time. Justin was very helpful in explaining our options and helped us to get it done quickly since we had let the renewal lapse and were on month to month (the month to month rate was astronomical). We had been working with another broker before him who was unable to find a product that fixed our situation, and that broker had us jumping through hoops for paperwork, all with no solution up front. Justin recommended a product for us, and had us started with the application in no time.

I was pleasantly surprised that I could do all of the forms online and didn't have to arrange time off work during the day to complete everything. When I ran into some trouble using the online forms Justin was patient with me and assisted until I understood what needed to happen. He recommended a lawyer for us to use that gave us an excellent rate as well.

I'm very pleased with the professional and understanding manner in which we were treated, and the assistance we were given in the process. Justin found a mortgage product that was exactly what we needed, where my previous mortgage broker had done nothing but create extra work for me.

I would highly recommend the Mortgage Emporium. I think you get what you give - we were respectful and Justin was empathetic and respectful to us. Thanks for helping us when we needed it so desperately.