TerraCorp: Shiny on the surface but...
I've lived in various apartments for over twenty years, and renting with TerraCorp was by far the worst. I live in the building at 403 Stirling Ave. S in Kitchener (Stirling Place) and here is a brief summary of my experience:
1) The building is infested with cockroaches.
2) Maintenance requests are simply ignored. We have repeatedly contacted the landlord and property manager about our broken fridge. It has been ten months since we alerted them to the problem and no one has come to inspect let alone replace it. They are aware we have an infant but simply don't care.
3) When you contact the landlord or property manager, they will tell you it will be taken care of to get you off the phone, but never actually do the work.
4) The elevator is a major safety hazard. The door closes too quickly and doesn't stop when it encounters resistance. Our dog suffered an injury that cost us $700 in surgery, and our son's hand was recently crushed between the door and his stroller while trying to get off the elevator.
5) The property management compulsively schedules "repairs" to the parking lot. This involves throwing tenants' cars out on the street for days at a time without making arrangements to provide alternative parking. Most of the time, the construction is cancelled at the last minute and rescheduled again and again, so that tenants are inconvenienced over and over.
6) The rent continually increases, but the money is spent on "renovations" that don't improve tenants' quality of life. So while you watch cockroaches crawl across the floor, your food go bad in a broken fridge, and the elevator crush your loved ones, you are treated to new hallway carpets, paintings in the lobby, and freshly paved asphalt you can't actually park on.
TerraCorp's motto should be: "Shiny on the surface but rotten to the core."
I've lived in various apartments for over twenty years, and renting with TerraCorp was by far the worst. I live in the building at 403 Stirling Ave. S in Kitchener (Stirling Place) and here is a brief summary of my experience:
1) The building is infested with cockroaches.
2) Maintenance requests are simply ignored. We have repeatedly contacted the landlord and property manager about our broken fridge. It has been ten months since we alerted them to the problem and no one has come to inspect let alone replace it. They are aware we have an infant but simply don't care.
3) When you contact the landlord or property manager, they will tell you it will be taken care of to get you off the phone, but never actually do the work.
4) The elevator is a major safety hazard. The door closes too quickly and doesn't stop when it encounters resistance. Our dog suffered an injury that cost us $700 in surgery, and our son's hand was recently...