Our 14 year old stove quit baking recently. Called Elmira who diagnosed our issue as needing a new ignitor. They shipped out the part with "how to" instructions to replace it. But what they neglected to tell us is that the new ignitors won't fit on the old stoves and that we would need to call an appliance repair man who should be able to modify the new ignitor to make it fit. The owner told us that because our stove was so old, they no longer made the part. GREAT.
Why pay $20 in shipping for a part that weighs less than half a pound, wait over a week for it to arrive, to then pay someone to come to the house to modify the new part to make it work. Should have just called the repair man to begin with.
Our 14 year old stove quit baking recently. Called Elmira who diagnosed our issue as needing a new ignitor. They shipped out the part with "how to" instructions to replace it. But what they neglected to tell us is that the new ignitors won't fit on the old stoves and that we would need to call an appliance repair man who should be able to modify the new ignitor to make it fit. The owner told us that because our stove was so old, they no longer made the part. GREAT.
Why pay $20 in shipping for a part that weighs less than half a pound, wait over a week for it to arrive, to then pay someone to come to the house to modify the new part to make it work. Should have just called the repair man to begin with.